Terms and Conditions

Terms and Conditions — NoCo Podcast Studio

Last updated: February 16, 2026

***PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY. By accessing or using our website (the “Site”), booking a session, entering our studio, purchasing any service, or otherwise engaging with NoCo Podcast Studio, you agree to be bound by these Terms and Conditions (the “Terms”). If you do not agree, do not use the Site or our services.**

1. Business Details

Business Name: NoCo Podcast Studio
Legal Structure: [Colorado Podcast Studio / DBA NoCo Podcast Studio legal entity name]
Location: Evans, Colorado, United States
Phone: 970-400-1961
Email: [email protected]
Business Registration: Registered in the State of Colorado (as applicable)

2. Services Offered

NoCo Podcast Studio provides services that may include podcast and video recording, audio and video production, editing and post-production, content delivery, uploading or posting content to client social media or podcast platforms when requested, podcast coaching, and content or social media coaching. The exact scope, deliverables, and timelines for any project are those shown at checkout, in your booking confirmation, in an invoice, or in a separate written agreement if one exists.

3. Booking, Studio Use, and Client Responsibilities

You agree to provide accurate, complete, and current information when booking services, completing forms, and making payments. You are responsible for ensuring that any content you provide, request, or create while using our services complies with applicable laws and does not infringe any third-party rights, including copyrights, trademarks, publicity rights, or privacy rights. You agree to follow all studio rules, instructions, and safety guidance, and you are responsible for the conduct of anyone you bring into the studio. You agree to treat our staff, contractors, and other clients respectfully, and you agree not to misuse, damage, or remove any equipment or property.

If you bring guests, co-hosts, or participants, you represent that you have obtained any permissions needed for them to participate and be recorded. You understand that disputes about guest participation, consent, or appearance releases are your responsibility when you invited those individuals to the session.

4. Payments, Pricing, Subscriptions, and Chargebacks

Pricing varies by service and may be billed hourly, per session, per deliverable, or as a recurring membership/subscription, depending on what you purchase. Unless we agree otherwise in writing, payment is due at the time of booking or by the due date shown on your invoice, and we may require payment in full before services begin or before files are released. We may accept credit/debit cards, cash, Venmo, and other payment methods shown at checkout or on an invoice.

If you are on a membership or subscription plan, you authorize us to charge the payment method on file on a recurring basis until you cancel in accordance with the membership terms provided at purchase. You agree not to initiate chargebacks for valid charges. If a chargeback is initiated for a charge we reasonably believe is valid, you agree that we may suspend service, pause delivery, and require resolution (including payment of the disputed amount and any chargeback-related fees we incur) before resuming services or releasing files.

5. Cancellation, Rescheduling, Late Arrivals, and No-Shows

Because studio time is reserved specifically for you, cancellations and reschedules affect our ability to serve other clients. The cancellation windows below are measured in “calendar days,” meaning full days before the appointment date (not 24-hour blocks).

For standard, as-needed bookings made through our regular booking calendar, cancellations made three or more calendar days before the appointment qualify for a full refund or a free reschedule. Cancellations made two calendar days before the appointment are subject to a 50% cancellation fee. In that situation, you may reschedule, but 50% of the session cost will still apply. Cancellations made one calendar day before the appointment or on the same day are not eligible for a refund or reschedule, and the full session fee will be charged.

For members or subscription clients with an active studio membership, cancellations made two or more calendar days before the appointment will not count against the member’s allotted session time. Cancellations made one calendar day before the appointment or on the same day will count toward the member’s allotted hours and cannot be made up.

Late arrivals reduce the time available for your session and do not extend your booking window. If you arrive late, the session will still end at the originally scheduled end time, and full fees still apply. If you do not show up for a session (a “no-show”), the session is forfeited and fees apply as if the session occurred.

Unless we specify otherwise at booking, cancellations and reschedules must be completed using the method stated in your booking confirmation or by contacting NoCo directly at the phone number or email listed in the Contact section.

6. Studio Equipment, Property, and Safety

You agree to use studio equipment, facilities, and software in accordance with our guidelines and only as directed. You are responsible for any damage caused by you or your guests beyond normal wear and tear, including damage to microphones, cameras, lighting, furniture, cables, or computers. We may require reimbursement for repair or replacement costs, and we may restrict future bookings if equipment is damaged or studio rules are repeatedly violated. We reserve the right to end a session immediately if behavior is unsafe, disruptive, unlawful, or abusive; in those cases, fees are still owed and no refunds apply.

7. Client Content, Ownership, and Promotional Use

Unless we agree otherwise in writing, clients retain ownership of the audio, video, and photographs created during their paid sessions, and NoCo provides services to capture and produce content on the client’s behalf. NoCo retains ownership of its own pre-existing materials, systems, templates, processes, studio setup methods, branding, and any tools or documents we provide that are not client recordings.

For maximum client privacy and to reduce disputes, NoCo does not use your recordings, images, or session excerpts for marketing, advertising, social media, portfolio display, or other promotional purposes unless you explicitly opt in in writing (email is acceptable) or sign a separate media release. If you opt in and later revoke permission, we will stop using the content for future promotions after we receive your written revocation; however, we may not be able to retract content that has already been printed, distributed, or published prior to the revocation, to the extent permitted by law.

8. Content Uploading, Third-Party Platforms, and Account Access

If you ask NoCo to upload, post, distribute, or publish content to your accounts (such as podcast hosts, YouTube, or social platforms), you are responsible for maintaining your account access and compliance with those platforms’ rules. You agree to provide needed permissions and credentials in a secure way and to promptly change passwords if access changes. You understand that third-party platforms may compress, reformat, mute, remove, or restrict content based on their policies, and NoCo is not responsible for third-party platform actions, outages, or policy enforcement.

9. Delivery, Storage, and Retention

NoCo is a production service, not an archival storage provider, unless you purchase extended storage in writing. You are responsible for downloading, backing up, and safeguarding your files promptly after delivery. Unless otherwise agreed in writing, you acknowledge and agree that raw session recordings may be deleted as part of normal operations after a limited retention period, and final deliverables may also be deleted after a limited retention period. As a protective default, you should assume raw recordings may be deleted 30 days after final delivery and final deliverables may be deleted 90 days after final delivery. Once files are deleted after the retention period, recovery may be impossible, and NoCo is not liable for loss of files after that time.

10. Intellectual Property and Client Representations

You represent and warrant that you have all necessary rights, permissions, and licenses to any materials you provide or request we use, including music, logos, footage, images, brand assets, and third-party clips. You understand that many music tracks and clips require licensing and that “found online” does not mean “free to use.” If you instruct NoCo to use unlicensed or infringing materials, you accept responsibility for those instructions. If NoCo provides you with licensed assets or recommends licensed libraries, your use of those assets may be subject to additional license terms.

11. Results Disclaimer

Creative services involve subjective judgment and artistic discretion. You acknowledge that outcomes such as audience growth, monetization, lead generation, platform performance, and engagement depend on many factors outside NoCo’s control, including your niche, consistency, marketing, audience behavior, and third-party platform algorithms. For that reason, NoCo does not guarantee specific business results, audience metrics, rankings, revenue, or performance outcomes unless we explicitly agree to a written, signed guarantee in a separate agreement.

12. Limitation of Liability

To the fullest extent permitted by law, NoCo is not liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising out of or relating to the Site, studio use, or services, even if we have been advised of the possibility of such damages. To the fullest extent permitted by law, NoCo’s total liability for any claim related to a specific service will not exceed the amount you paid to NoCo for the specific service that gave rise to the claim.

You agree that NoCo is not responsible for losses or damages arising from your failure to follow instructions, your failure to back up content, technical issues beyond our reasonable control, third-party platform actions, errors or omissions in materials you provide, or actions of third parties.

13. Indemnification

You agree to indemnify, defend, and hold harmless NoCo Podcast Studio, its owners, officers, employees, contractors, and agents from and against any claims, demands, causes of action, damages, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising out of or related to your use of our services, your content, your instructions, your guests’ participation, your violation of these Terms, or your violation of any law or third-party rights.

14. Dispute Resolution, Informal Negotiation, and Venue

If a dispute arises, you agree to first attempt to resolve it informally by providing written notice to NoCo and allowing at least 30 days for good-faith discussions. If the dispute is not resolved through informal negotiation, you and NoCo agree that any remaining dispute will be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its applicable rules, conducted in Colorado, unless the parties mutually agree to another location. Notwithstanding the foregoing, either party may bring an individual claim in small claims court if the claim qualifies and remains in that court.

15. Governing Law

These Terms are governed by the laws of the State of Colorado, without regard to conflict of law principles, except where federal law applies.

16. Force Majeure

NoCo is not liable for delays or failure to perform caused by events beyond our reasonable control, including natural disasters, severe weather, power outages, internet outages, strikes, labor disruptions, war, terrorism, civil unrest, government actions, pandemics, or other force majeure events.

17. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will be severed and the remaining provisions will remain in full force and effect.

18. Entire Agreement

These Terms constitute the entire agreement between you and NoCo regarding use of the Site and our services, and they supersede prior or contemporaneous communications, understandings, proposals, or agreements relating to the same subject matter, unless a separate written agreement signed by both parties states otherwise.

19. Amendments

We may update these Terms from time to time by posting an updated version on our website. Your continued use of the Site or services after changes are posted constitutes acceptance of the updated Terms.

20. Waiver

Our failure to enforce any provision of these Terms does not waive our right to enforce that provision later or any other provision at any time.

21. Contact

Questions about these Terms should be directed to NoCo Podcast Studio at [email protected].